Jobs in Hyderabad

Should have excellent knowledge and experience in Statistical Analysis of different kinds of data (incoming/outgoing call volume)Exposure to ITIL/ISO20K would be a plus.

Looking for Candidates from ITES Business / Support Business

Desired Candidate Profile
Should have good communication skills in English, Telugu and Hindi.
Should have empathetic approach to potential customers and must be self - driven.
Should have experience in outbound calls / Inbound calls.

Brigade is Hiring Technical Support Executives ((E-Mail & Chat Support) & Customer Support Executive with the following specifications ::
Any Graduate with One years experience in Computer hardware - PC Assembling, OS troubleshooting, Networking,

Conduct class room training on Voice and accent neutralization, soft skills and culture sensitization.Train associates in call handling skills and techniques.

Should have excellent English communication skills and
Ability to communicate effectively on the phone is essential.

Transcribe/Proof/Edit assigned voice files from multiple specialties.

Experience in Hadling Physian Coding for internal Medicine,Podiatry ,Cardiology & Surgery files will be given preferece.

Implementation of Medical Language training.

Scheduling, coordination and conducting the sessions.

Sharing feedback on performance and counseling trainees on methods of improving their performance.

Trainee Healthcare Executive / Trainee Call Center Executive for Healthcare BPO. Night Shifts Only.

Excellent communication skills. Good listening and comprehension skills. Minimum 1 year of skill in international Call center. Willing to work 247. Handling Inbound / Outbound voice Process.