Jobs in Hyderabad

Transcribe/Proof/Edit assigned voice files from multiple specialties.

Experience in Hadling Physian Coding for internal Medicine,Podiatry ,Cardiology & Surgery files will be given preferece.

Implementation of Medical Language training.

Scheduling, coordination and conducting the sessions.

Sharing feedback on performance and counseling trainees on methods of improving their performance.

Trainee Healthcare Executive / Trainee Call Center Executive for Healthcare BPO. Night Shifts Only.

Excellent communication skills. Good listening and comprehension skills. Minimum 1 year of skill in international Call center. Willing to work 247. Handling Inbound / Outbound voice Process.

Electronic Data Processing

Acquire knowledge on HSBC products and procedures.
Efficiently handle inbound and outbound calls to resolve overseas customer queries.
Electronically process data and respond to customers queries pertaining to banking transaction from HSBC offices across the globe.

Receive inbound calls, resolve customer queries, troubleshooting, ensure one time resolution, Ensuring better customer experience.

Should have good working knowledge of Ms-office.

Handling Calls and managing the front Desk.
Handle all back office activities.

Customer Service attitude is a must.
Willingness to work in shifts (Mandatory)
Should be Energetic, Pro-active and a Go-getter.

To ensure all service standards are maintained in line with VBC SOPS)

To constantly look-out for improving ways in which 4-5 business centre clients are served and towards better management/ resolution of their complaints.